Terms & Conditions
Booking Conditions
All bookings are subject to our standard terms and conditions.
We only accept bookings for families and couples.
Deposits will be required (Equal to the cost of the first nights stay) to confirm a booking prior to arrival.
All on-line or telephone bookings will be charged a deposit to confirm the booking.
We accept most major Credit/Debit cards (Please note deposits are non refundable).
No refunds can be made on a booking should you choose to leave earlier than intended or cancel a booking once arranged. (We recommend you have adequate travel insurance.)
Cancellations of less than 14 days notice or failure to arrive on your chosen date without informing the reservations manager will incur a charge equal to the total booking amount less an allowance for food and service is payable within 10 days.
Full payment of your outstanding balance is required prior to room allocation.
Your room is available from 2pm on the day of arrival.
No arrivals will be accepted after 10pm at night unless previously arranged.
The hotel proprietors will not be held liable for loss of guest’s property during your stay.
Proprietors reserve the right to periodically check your room during your stay.
The named party on the booking will pay all damages in full and you may be asked to leave the hotel immediately. £100 will be deducted from your payment card if damages are found and then a full invoice will be sent to you following the works of repair and any variations lower than charged will be refunded.
The person named in the booking is solely responsible for their party and their party’s actions during your stay.
Proof of ID may be requested in our bar if thought to be under 18 years of age or if a party claims a person is under 13 years old and has booked that person / persons in as a child at time of booking.
One person in the room must be over the age of 18 years unless previously agreed with the hotel management prior to booking.
All prices and other information given via telephone, internet or post are correct at the time of booking and are subject to change without prior notice.
The hotel proprietors reserve the right to terminate a booking or evict a person, or all of their party should they:-
o Be detrimental to the well being of other guests.
o Damage hotel property whilst staying at the hotel.
o Use threatening or aggressive behaviour, verbally or physically towards the management, staff or other guests.
o Be found to be a single sex group and/or linked as a group to other hotels.
o Have been smoking in our rooms (with effect from July 1st 2007 – in line with British no smoking law) A £250 charge will be made to sanitise the room.
o Fail to follow hotel regulations as laid out in welcome folder in your room.
